Product Details

Kibly sends Amazon customers customizable order update messages and feedback/review solicitation emails.

Kibly includes real-time statistics of orders shipped, emails sent, and email open and clickthrough rates.

A BSR (Best Sellers Rank) tracker displays changes over time, to show how Kibly's emails have improved the ranking.

  • SaaS (Cloud Web App)
Listed under:

Pricing & Trial

Free account set up. Customers pay for additional features, prices vary with volume.
Automated email follow up costs from $0.003 to $0.50 per email.
Kibly Connect costs from $0.08 to $0.16 per record.
Review and Feedback Tracker is $1 per product per month.

Integrations & Compatibility

  • All Amazon Websites

From Kibly | Claim Listing

Last updated on





4 Reviews

Average overall rating
  • John

    Overall rating



    Ease of Use

    Stay Away

    What were the positives?

    Kibly was willing to operate in the grey area (could capture customer emails)

    Any negatives?

    Platform was weak, no customer service, lacked a lot of advanced capabilities that are standard with other plaforms.


    Pretty sure the business isn't operating anymore. Use other platforms.

  • Abz

    Overall rating

    Awkward interface. High cost. Never used and won't refund.

    Terrible and outright rude customer support. I purchased the software and ending up selecting a recurring plan and never used it. After being charged multiple times I asked them to cancel and only refund the last mont despite never using it all. They refused to refund.

    Stay away. There are many softwares out there which do the same for much less.

    Poor value for money

    Confusing interface makes it difficult to cancel plans.

    Support that is not only unhelpful but also rude.

    Some of their features may violate Amazon TOS which is another reason I was reluctant to use their service.

  • Tay

    Overall rating

    I have had great success!

    What were the positives?

    To be honest, I had a few issues with them at first but honestly their overall customer service and desire to truly help me make more money on my already existing sellers account rules!

    Any negatives?

    The titling, I didn’t fully understand what I was signing up for because I didn’t pay attention to details, but after I spoke with Eric at customer service, I realized I did not pay attention, and noticed a great increase almost immediately.


    The support was ABSOLUTELY FANTASTIC!!! The reason I actually stayed with Kibly to be honest

  • Michael Ami

    Overall rating

    BE CAREFUL! they charge over agreed monthly plan

    They send e-mails, but... I subscribed for $7/month for 100 e-mails starter plan but been extra charged $146 for e-mails exceeded number included in plan. I could not receive my money back!

    I contacted them telling that it is not that i agreed to pay for. They responded that they already sent those e-mails and they will not refund me. This is ridiculous. Why then the payment plans exist if they going overcharge?
    If you subscribe this service - you need to check every time if number of e-mails did not go over your subscribed plan, otherwise you will be extra charged

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